Launch CRM AI Pricing | What The AI Costs, In Plain English
AI Pricing, Explained Simply

What Does The AI Actually Cost?
Here Is The Whole Answer.

No tokens. No fine print. Just what you pay, when you pay it, and what a $10 bill buys you. Read this once and you will never be surprised by an AI charge.

The Short Version

There Are Only Three Ways You Can Pay For AI

Which one you are on depends on your plan. That is it. Everything else on this page is just detail.

On CRM Liftoff and CRM Growth

Pay As You Go

Pennies per task

The AI is turned on for you. You only pay when it does real work, like answering a call or replying to a lead. Light users spend $10 to $40 a month. Heavy phone users spend more, see the examples below.

  • No monthly AI fee
  • Comes out of your prepaid wallet
  • Every charge shows in your dashboard
  • Use it a little or a lot
Best if you want to try the AI before committing to anything.
Optional add on for Liftoff and Growth

Unlimited AI

$197 per month

Want the no meter experience without moving to Scale? Add Unlimited AI to your Liftoff or Growth plan and the pay as you go charges stop.

  • Same unlimited AI as Scale
  • Turn it on or off any month
  • Keeps your current plan and features
Heads up: Growth plus Unlimited AI is $294. CRM Scale is $297 and also includes reputation management, missed call text back, and Google Business tools. Most people just pick Scale.
How The Wallet Works

Think Of It Like A Prepaid Gas Card

Anything metered in Launch CRM, like texts, phone minutes, and pay as you go AI, comes out of one small prepaid wallet. You never get a surprise invoice.

  1. We load $10 into your wallet when you start.Your card is charged $10 one time. That is your starting balance.
  2. Usage comes out a few cents at a time.Send a text, the AI answers a call, a review gets a reply. Each one takes a tiny bite out of the balance.
  3. When the balance runs low, it tops itself up.Your card is automatically charged another $10 and the wallet refills. No action needed from you.
  4. You can see every single charge.Open your dashboard and the wallet shows what was used, when, and what it cost. Nothing is hidden.
Example: a typical week
Starting balance loaded+ $10.00
42 text messages sent$0.70
AI answered 6 phone calls (18 minutes)$2.88
Phone minutes for those 6 calls$0.31
AI replied to 11 leads by text and chat$1.10
AI answered 9 Google reviews$0.18
Missed call text backs and reminders$0.54
Wallet balance$4.29
Pay As You Go Rates

What Each AI Job Costs, And What $10 Buys

These are the exact rates on Liftoff and Growth when you are paying as you go. On Scale, every AI line below is included.

The AI job
What it costs
What $10 buys
The AI Employee, the stuff you will use every day
Voice AI answers your phone
Rocket picks up, qualifies the caller, books the appointment, or takes a message. Billed by the minute of talk time.
About 16 cents a minute12 cents for the voice itself plus a few cents of AI thinking, depending on how long the caller talks
About 60 minutesroughly 15 to 20 calls of average length
Conversation AI replies to leads
Text, web chat, Facebook Messenger, and Instagram DMs. Billed by how much back and forth happens.
5 to 15 cents a conversationa very long conversation with lots of messages can run up to 75 cents
About 100 conversationsfewer if your chats run long
Reviews AI replies to your reviews
Every Google and Facebook review gets a reply in your brand voice.
2 cents a review
500 review replies
Content AI writes and designs
Emails, social posts, blog posts, ad copy, and images.
19 cents per 1,000 words13 cents per image
About 50,000 wordsor about 75 images
Smart workflow steps
When an automation asks the AI to make a decision, detect what a customer wants, summarize a message, or translate it.
2 cents a step
500 smart steps
Free on every plan
Funnel and website builder AI
Describe the page you want and it builds it. Up to 1,000 prompts a day.
Free
Unlimited
Workflow builder AI and Email AI
Build automations from plain English and write emails inside the editor.
Free
Unlimited
Regular automations
Workflows, triggers, reminders, and follow up sequences that do not use AI. Run as many as you want.
Free
Unlimited
Advanced tools, billed by usage
Ask AI and AI Studio
Ask questions about your business and build things by chatting with the AI. Each plan has a generous built in allowance that resets every 5 hours.
Included allowancethen pennies per task if you go past it
Most people never pass the allowanceScale gets 3x the standard amount
Agent Studio and Managed Agents
Custom built AI agents for special jobs. Most businesses never need these. If you do, we will walk you through the costs first.
Pay as you goAgent Studio is pay as you go on every plan, including Scale. Managed Agents get 1,000 runs a month on Scale
Varies by agentask us before turning one on

Rates shown are our resale rates and can change if our AI providers change theirs. Two calls or chats of the same length can cost slightly different amounts because the AI does more thinking on harder conversations. Phone minutes and text messages are always billed separately from AI: emails are $0.0014 each, texts are $0.0166 per segment, outbound calls are $0.028 a minute, and inbound calls are $0.017 a minute.

Real World Estimates

What Three Typical Businesses Would Spend

Pay as you go AI charges for one month, based on the rates above. Your numbers will be different, but this is the ballpark.

The Solo Operator

A one person consultant on CRM Growth
  • 25 lead conversations$2.50
  • 10 review replies$0.20
  • 4 blog posts and 20 social posts (about 10,000 words)$1.90
  • 50 smart workflow steps$1.00
AI for the monthAbout $6

The Busy Plumber

A local service shop on CRM Growth, AI answering the phone
  • 120 calls answered, 300 minutes$48.00
  • 150 lead conversations$15.00
  • 40 review replies$0.80
  • 200 smart workflow steps$4.00
AI for the monthAbout $68
On CRM Scale this line is $0. That is why Scale is built for service businesses.
Phone minutes are extra on every plan, including Scale: about $5.10 for these 300 minutes.

The Medical Practice

A clinic on CRM Growth with heavy call volume
  • 400 calls answered, 1,000 minutes$160.00
  • 300 lead conversations$30.00
  • 60 review replies$1.20
  • 500 smart workflow steps$10.00
AI for the monthAbout $201
Growth plus this much AI costs the same as Scale, which includes the AI and a lot more. Move to Scale.
Phone minutes are extra on every plan, including Scale: about $17 for these 1,000 minutes.

The Rule Of Thumb: Past $200 A Month, Go Unlimited

CRM Scale costs $200 more than Growth and includes all the AI, so once your pay as you go AI charges pass about $200 a month, Scale is the cheaper plan and you get reputation management, missed call text back, and Google Business tools thrown in. Below that, pay as you go costs less. Many customers pick Scale anyway for the features and the peace of mind of a flat bill. We watch usage too, and we will reach out before you cross that line.

$197 a month, Unlimited AI add on for Liftoff or Growth
AI Pricing Questions

The Questions People Actually Ask

What does "unlimited for normal business use" mean?
It means no meter and no per use charges. The only limit is a fairness rule: if an account is used in a way that looks like a call center or a bot farm, say tens of thousands of AI calls a month, we may need to move you to a custom plan. A normal business with hundreds of calls and a few thousand chats a month will never bump into this.
Are phone minutes and texts part of the AI pricing?
No. Those are separate on every plan, including Scale. When the AI answers a 5 minute call, you pay the AI rate on Liftoff and Growth (about 16 cents a minute) and the phone minute rate on every plan (1.7 cents a minute inbound). Both come out of the same wallet. On Scale, only the phone minutes apply.
What is a "token" and why do other AI companies talk about them?
A token is a small piece of a word. AI companies charge by the token, which is confusing for everyone. We do the math for you and show it as cents per call, per conversation, or per review so you can actually budget for it.
Why did two AI calls of the same length cost different amounts?
Because the AI does more thinking on harder calls. A caller who asks ten questions makes the AI work harder than one who just books an appointment. The difference is usually a few cents.
Can I set a limit so I never spend more than I want?
Yes. You can turn any AI feature off with one switch, and the wallet only refills in $10 steps, so there is no way to wake up to a big bill. If you want a hard monthly cap, tell us during onboarding and we will set it up.
I am on Liftoff or Growth. Can I get unlimited AI without changing plans?
Yes. Add Unlimited AI for $197 a month and the pay as you go charges stop. Most people compare that to Scale at $297, which includes unlimited AI plus reputation management, missed call text back, and Google Business Profile tools, and choose Scale. Either way works.
Does the 14 day free trial include AI?
Yes. The AI is on during your trial so you can hear Rocket answer a call and watch it reply to a lead before you decide. Any usage during the trial comes out of your $10 starting wallet.
Where do I see what I have spent?
Open your dashboard and click the wallet. Every charge is listed with the date, what it was for, and the amount. You can also see your AI usage by feature so you know exactly which AI is doing the most work for you.
No Surprises

Now You Know Exactly What It Costs.

Start your free 14 day trial, let Rocket take a few calls, and watch the wallet. You will see for yourself how far $10 goes.

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